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Home / AHSN Network / Helping break unwelcome news
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9 April 2020

Helping break unwelcome news

Health Education England has published a set of materials and films which aim to support staff through difficult conversations arising from the COVID-19 outbreak.

The AHSN Network was part of a small group of people that helped pull this resource together in less than two weeks.

The framework includes posters and films based on the evidence base from Real Talk and then filmed with willing volunteers.

You can also follow #UnwelcomeNews on Twitter.

Start here for an introduction to the framework: Discussion of Unwelcome News during the COVID-19 pandemic: a framework for health and social care professionals

 

You can watch the films here:

  1. The framework
  2. Community
  3. Breaking bad news
  4. Ceilings of treatment

 

Then access the resources here:

  • Evidence-based advice for difficult conversations, by Professor Ruth Parry, Loughborough University
  • Poster and sketch note
  • Telephone call checklist

 

Follow this link for more information on patient safety during COVID-19.

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  • Health and care reset
    • Health and care reset
    • Coronavirus (COVID-19)
  • Our work
    • National programmes
      • Eating disorders
      • ADHD diagnosis
      • Cardiovascular disease
      • Wound care
      • Insights prioritisation programme
    • Patient safety
    • Legacy programmes
    • New treatments and diagnostics (AAC)
    • Supporting innovators
    • Underpinning themes
      • Diversity in health innovation
      • Patient and public involvement
      • Sustainability and the environment
  • Latest
    • News
    • Blogs
    • Events
    • Newsletters
    • Podcasts
  • Resources
  • Atlas
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    • Careers
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