The AHSN Network has collaborated with Boehringer Ingelheim and the University of Plymouth to develop the first of its kind, evidence-based guide to support digital health tech innovators to conduct meaningful patient and public involvement and engagement (PPIE).

The guide, which is built on extensive patient input, as well as insights from system leaders, innovators and clinicians, responds to the accelerating use and supply of digital technology for health and social care.

The guide sets out four key principles, abbreviated to ENACT, to involve and engage patients and the public in digital health innovation. The four core principles are:

  • Engage – map out your strategy and motivations, identify a representative cohort, and develop inclusive engagement practices.
  • Acknowledge, value & support – show you value patients’ and the public’s contribution to ongoing and transparent communication, any necessary training, and potential financial reimbursement.
  • Communicate – tailored external communication and open feedback channels are crucial to maintaining engagement and accountability by all parties.
  • Trust and transparency – In order to gain patients’ trust, organisations conducting PPIE should be trustworthy and transparent about potential risks.


To download the guide visit Boehringer Ingelheim’s website.