Health Education England has published a set of materials and films which aim to support staff through difficult conversations arising from the COVID-19 outbreak.
The AHSN Network was part of a small group of people that helped pull this resource together in less than two weeks.
The framework includes posters and films based on the evidence base from Real Talk and then filmed with willing volunteers.
You can also follow #UnwelcomeNews on Twitter.
Start here for an introduction to the framework: Discussion of Unwelcome News during the COVID-19 pandemic: a framework for health and social care professionals.
You can watch the films here:
Then access the resources here:
- Evidence-based advice for difficult conversations, by Professor Ruth Parry, Loughborough University
- Poster and sketch note
- Telephone call checklist
Follow this link for more information on patient safety during COVID-19.
Kay Khan, Head of Improvement Programme Delivery at East Midlands Academic Health Science Network, explores two new ‘React To’ resources they’ve developed to support care homes and their staff to improve the safety of residents. Care homes are rarely out of the headlines these days. They are under enormous pressure to deliver care to some [...]
Meet Judith Clarkson, Commercial Director of MyPathway (previously ADI Health), which is now part of VitalHub UK. MyPathway is a digital health platform that is used to improve patient interactions during treatment for long term conditions as well as those individuals visiting acute facilities for shorter term elective or outpatient services. Hear what Judith has [...]
Dr Yu Fu, Senior Researcher at Newcastle University working jointly between the Applied Research Collaboration and AHSN for the North East and North Cumbria (NENC) I studied medicine at university and became a junior doctor in 2010, but I was frequently struck by how poorly our healthcare system responded to the challenges of people with [...]
