The coronavirus (COVID-19) pandemic was a watershed moment for digital transformation, as the population significantly increased its use of digital channels in all walks of life.
AHSNs played a pivotal role in supporting health and care partners to develop and deploy digital products within days, compared with the multi-year timelines projected before the pandemic.
In 2020, we conducted research to understand how technology is an enabler in reducing the care burden during the pandemic and to identify what innovations should be sustained for the longer term as the ‘new normal’ continues to emerge. Learnings from this work includes recommendations for more dedicated support to drive health-tech innovation into the NHS. AHSNs will also facilitate strategic partnerships with industry and academia to enable transformation and will use behavioural change methods to support regional transformation.