Evidence shows that co-producing services with communities can improve population health and tackle underlying inequalities. Following the initial pandemic wave, we sought to learn from patient experience and the engagement undertaken during the pandemic to develop recommendations for best practice in co-design as we look ahead to the future. We undertook research and took our findings to a round-table event where experts helped shape our recommendations.
Despite challenges, there was clear evidence of co-production during the pandemic, and organisations with established co-production practices responded well to patient need.
It’s now evident that co-production should play a key role in the evolution of the health and care system, but it requires sustainable infrastructures and a strong commitment from leadership. As the brokers of partnerships for innovation, AHSNs can help develop the relationships required to achieve this.